Guide

Small Claims Process

CaseReady tracks every stage from overdue to court-ready, so the claim file is consistent and auditable.

Escalation timeline

  1. Repayment due and borrower reminder window
  2. Grace period according to configured policy
  3. Demand letter issued and tracked
  4. Court escalation request + filing prep
  5. Lawyer SLA follow-through and status updates

Court pack includes agreement PDF, schedule, timeline, and integrity manifest with verification metadata.